Privacy Policy

At Frendo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full name

• Phone number and email address

• Shipping and billing address

• Order details and purchase history

• Payment-related information

• Website usage and browsing information

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Confirm purchases and provide order updates.

• Improve our website, products, and customer service.

• Respond to your questions and complaints.

• Prevent fraudulent transactions.

• Share promotional offers and updates, where permitted.

3. Information Sharing

As a dropshipping store, we may share necessary customer information with trusted suppliers, courier companies, payment providers, and delivery partners to process and fulfill your orders.

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Payment Security

We take reasonable steps to protect your payment information. Payments are processed through available payment methods and third-party payment providers. We do not intentionally store sensitive payment details such as complete card numbers or security codes.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and remember your preferences. You can manage cookies through your browser settings.

6. Data Protection

We take reasonable security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no online system can guarantee complete security.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or policies. We encourage you to review their privacy policies before sharing personal information.

8. Your Privacy Rights

You may contact us to:

• Request access to your personal information.

• Correct inaccurate information.

• Request deletion of your personal information, subject to legal and operational requirements.

• Opt out of promotional communications.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Store Name: Frendo
Email: frendoofficial@gmail.com
Phone: +923355884351
Location: Pakistan

We appreciate your trust in Frendo and are committed to keeping your shopping experience safe and secure.